How do I print a BOL/shipping labels?
After you've submitted the completed BOL, you will use the Print Center to print your BOL and/or any associated shipping labels. The BOL (or labels) will open in a new window with a button called "View/Print BOL." The Adobe Acrobat Reader is required. Click on the printer icon to print the BOL.
What kind of bar codes does this print?
The most basic and widely-accepted - "3 of 9" (code:39), 2.33 to 1 ratio, 15 mill narrow bar.
Help - my PDFs aren't printing!
- Be sure you have the most current version of the Adobe Acrobat Reader (free).Click here for more PDF info.
- For help printing shipping labels, read this. For help printing PAPS labels, read this.
- If you're trying to print and nothing seems to happen, you may have an issue with your pop-up blocker. Many companies and Internet Service Providers (like AOL and EarthLink) install software to block pop-up advertisements. Since our forms open in a new window for convenient printing, this software may block the PDF printing window. Contact your ISP or IS department, pop-up blockers can easily be adjusted to permit pop-ups from trusted sources like Con-way.com.
- If you're an AOL user, be sure you have the most current version of the AOL software. Click here for more AOL info.
- Try printing on another computer at your location—this is a great way to determine where the issue may be.
- If you've tried all of these suggestions, please contact our Help Desk or call us at (800) 755-2728.
How many templates can I save?
The current limit for templates is 10,000, but if you plan on using more than 2,000, please let us know first—we may be able to provide you with a better solution than even templates provide.
Can I request a pickup?
Yes.
Can I make changes online to a BOL that has already been submitted?
Yes.
How long do we retain the archived BOLs?
Two weeks of submitted BOLs are archived.
What is a BOL Template?
A template is a fully-or partially-completed and unsubmitted Bill of Lading that has been saved by a customer. Templates do not have to be complete to be saved, for example, you could build a template that contains all necessary information except the quantity (or the commodity, or the weight, etc.). When you know the missing information, you simply enter it and submit the template as a BOL. NOTE: Only a completed and submitted BOL can be printed—templates
can't be printed or used in place of a valid, submitted BOL.
How do I create a BOL Template?
You can create a template from a BOL or they can create a BOL from a template. You can also save an submitted BOL as a template, and then create a BOL from that template.
What are the specs for PRO labels?
Code:39 or 3 OF 9
2.33 to 1 RATIO
15 Mill Narrow bar
I have a question not answered here - where can I get an answer?
Got a question? A suggestion for a new enhancement? Send
us an email!
